"Barclays poor customer service from overseas"

A review of Barclays Bank PLC by Jemma Downes written on Tuesday 26th of January 2021

I have been a customer of Barclays for many years and they have always looked after me, I am 79 years young, on a fixed pension, and live in Canada. But right now:-

I am one very upset customer. I am both angry and frustrated by the way Barclays is handling my account. Having been corresponding with customer support services about the non-payment of certain online transactions, as laid out below, I am now desperate for some intelligent answers to my situation.

Since July 2020 I have been attempting to make transactions, both online and by cheque. Each of these attempted transactions has been stopped without any understandable reason given. I have been seeking answers through support services about these transactions but to no avail. This lack of explanation and/or solution has become both frustrating and intolerable.

I feel I am being given a total ‘run around’..

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Barclays Bank PLC, and are merely third party opinions. Leicester.co.uk accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.