"Utter contempt"

A review of The New Road Inn by Stan6star written on Tuesday 5th of November 2019

The New Road Inn were exceptional in delivering raw chicken sizzlers on two separate ocassions. In fairness the red meat was edible; the lamb with naan.

We initially complained on the first occurrence of raw chicken. The replacement was equally raw, the response from staff was to tear the chicken off the bone, with difficulity I hasten to add, from our dishes (great customer service) and advise it was cooked despite its red colour. Not ideal, in hind sight and I felt I should not have complained and just paid for the complacent raw white meat but I have to work tomorrow and the whole experience belittled me. I will not return in an circumstance and their aggresive service suggests they do not care about customers..

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