Home > Businesses > The Radiator Factory > Reviews of The Radiator Factory > Review

"Horrendous staff"

A review of The Radiator Factory by Lyndsey shaw written on Wednesday 10th of January 2018

Advertisements

I called middle December 2017 to ask to go to see the radiators to be told I need to make an appointment. I wasn’t asked for my number or encouraged to make an appointment for another day as they wouldn’t see me that afternoon . I then rang today first thing to make an appointment as I was going into Leicester to be told she didn’t know until manager was in after ten. I said was there anyway of ringing the manager as I would go to Nottingham instead of Leicester as it’s nearer but was told no she couldn’t. I rang back later to ask to speak to the manager just to advise him how difficult it was to get into the showroom and I was a genuine customer to order there and then and as I’m doing the house up and spending a lot of money I would be a good customer but was being put off at how difficult it was being to get in. As someone who runs our own business I felt it was important to pass on my views. I was met by a very very rude Simon who refused to put me through to the manager and then said he was the manager. I said I couldn’t believe how I had been treated and how he was speaking to me and I would review the company online to which he said “ we will look forward to it” I can honestly say I have never been spoken to by a company like this I am still gobsmacked. If this is how they test potential customers I can’t imagine the customer service after buying products. If I had staff like that Representing my business I would die. .

Agree? Disagree? Add your own review of The Radiator Factory

Did you find this review inappropriate or offensive?

More The Radiator Factory Reviews

Now showing reviews 1-1

View all The Radiator Factory reviews

Advertisements

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, The Radiator Factory, and are merely third party opinions. Leicester.co.uk accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.

The Radiator Factory

Map showing The Radiator Factory on The Burrows