"A COLD HEART AND UNHELPFUL"

A review of Gibbetts Cross Service Station by Annie written on Wednesday 20th of September 2017

I had tyres running out of air, I had already driven from another garage in a panic as their air machine had broken as one of my tyres really low.

I went into the now Apple Green garage, Gibbets cross, around 1 pm and thought I would buy some goods so I could get the £1 coin for the air machine, I did mention this to the woman before I paid.. So ...paid for my goods and then no pond coin...she could not have been more cold and heartless "company policy we don't do cash back" - pretty sure she had a smile as I left for the builders behind me enjoying my pain....so off I went only to find there was a cash point outside, why didn't she tell me if I got cash out she could give me a coin....I did have a flat tyre - I did get to my village garage later on who did it for me they don't charge for air either.

I would never treat another human being in such a way, I was not rude - I did show my disappointment but its very odd how she actually could not have been more unhelpful - why is she in a customer facing job if she really cant be bothered - in fact the staff in there are generally unfriendly,- oh an early morning lady in there was nice once, I do remember that - I wont be going in ever again..

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