"Customers badly let down"

A review of The Gas Superstore by Mike Smith written on Monday 8th of May 2017

Used this company three years ago and they were excellent. Ordered a product in mid March and delivery date kept slipping. After three attempts a refund was secured from the company. I was given false information about delivery dates whilst all the time the company must have known they were on "stop" with their supplier - presumably for non-payment for goods received. Customer reviews are consistent about the way this company is alleged to have taken money knowing that they could not supply the goods - and then refusing to refund. It seems that this company may have broken the law and what needs to be investigated is whether there are grounds for a prosecution of the Director under criminal law. It may not guarantee refunds to customers but it should give the Director a criminal record which is some form of justice for the actions carried out against unsuspecting and genuine customers..

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