"Poor customer service "

A review of Al-Shafqat Travel by Waseem Ahmed written on Monday 12th of December 2016

Anonymous,booked flight last March to travel in December 2015 to Pakistan via Dubai. Was told stop over was 2 hours 40 mins by Al shafqat travel but when we travelled the stopover was 22 hours by Emirates which they had emailed to the travel agent back in July. I spoke to the travel agent when I returned and they denied receiving the email.I wanted refunding for the hotel we had to pay for due to their error, everytime I rang their office I was told the manager is away on business for a few weeks. I ended taking them to a small claims court and I won. Very unhappy with their service and would not recommend. .

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Al-Shafqat Travel, and are merely third party opinions. Leicester.co.uk accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.