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"Can never get through"

A review of Dr V Patel by Anonymous written on Tuesday 9th of June 2015

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I have tried today no less than 8 times to get through to this surgery. Each time I waited longer than 5 minutes before giving up.

I think this is far too long for any practice to expect a caller to wait, 2 minutes is long enough for the call to be answered by a person..

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