"Brilliant customer experience and prices!"

A review of The Gas Superstore by Anonymous written on Tuesday 16th of December 2014

I am writing to let you know about the fantastic help and service I have received from Adam Dryden during my recent purchase of two gas fires.

After searching for several days to find a company to buy the fires from, I eventually chose the Gas Superstore and I am so glad that I did: In addition to buying them for a competitive price, I also received 5 Star Customer Service from Adam.

Throughout the negotiations over several days, I telephoned and emailed Adam a number of times. Adam was brilliant from the initial query onwards. When I eventually decided on which fires to buy, I then changed my mind, but despite this, Adam remained patient and kind.

Adam was true to his word; on the occasions he said he would email or phone me, he always kept his promise and whilst my order was being processed, he kept me fully informed right up until delivery on 8th December 2014.

Adam is very competent and friendly and has fantastic knowledge of your products. This great buying experience has resulted in me having confidence in your company and I would have no hesitation in buying other appliances in the future and recommending The Gas Superstore to other people.

Please confirm if your company operates an Employee Award Scheme? If it does, I would like to nominate Adam because I believe he should be rewarded for the exceptionally high level of customer service I have received from him.

I would also be grateful if you would please confirm you will pass on my sincere thanks and appreciation to him. I truly believe The Gas Superstore are very fortunate indeed to have Adam working for them.

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